At Divine Silk Saree, we strive to ensure customer satisfaction with every purchase. Please read our refund policy carefully to understand your rights and responsibilities.

1. Eligibility for Refund

Refunds are only applicable under the following conditions:

• You received a damaged or defective product

• You received the wrong item

To be eligible, you must notify us within 48 hours of receiving the product along with proper proof (images/videos).

2. Non-Refundable Situations

• Change of mind after purchase

• Minor color variations due to screen differences

• Delay in delivery caused by courier partners

3. Refund Process

Once your request is reviewed and approved:

• The product may need to be returned to us

• After inspection, your refund will be initiated

Refunds will be processed within 5–7 business days and credited to your original payment method.

4. Shipping Charges

Shipping charges are non-refundable unless the error is from our side (damaged or wrong product).

5. Contact Us

For refund requests, contact us:

Divine Silk Saree

Phone: +91 95892 32890
Email: info@divinesilksaree.com

Refund Policy